The biggest ongoing blunder and short-sightedness of the Quesada regime has been the tendency to mock fan reaction and, in some cases, the fans themselves. This seemed like obvious foolishness to me from the moment it began a handful of years back, but it has grown increasingly more blatant. I am sorry to see Tom B. falling into this over the past several months. It isn't cool to intentionally or even carelessly antagonize your customers, whether it is a minority or a great number of them. Bad business at the very least.

Ned